Policy Compass
Trust Centre

Your data stays yours.

Policy Compass is built for teams handling regulated, commercially sensitive work. Here's where your data lives, who can see it, and what we will and won't do with it. Need more for a security review? Our Security Overview has the detail.

Bold flat-vector illustration of a calm professional in an orange jumper safeguarding glowing documents in a secure vault, with a vault door, padlock, brass key and shield
Primary storage in the UK AI models in the EU No model training AES-256 encrypted Cyber Essentials certified GDPR-ready DPA

Checked against our live systems, October 2026.

No model training

We don't use your documents, questions or answers to train models, and the AI models that read your documents don't keep them for training. Every model request runs under Zero Data Retention.

Primary storage in the UK

Primary storage is in the UK (London), and the AI models that read your data run in the EU under Zero Data Retention.

Encrypted in transit and at rest

AES-256 for stored data, and TLS 1.2+ on every connection - from your browser through to the model providers.

Separated from every other customer

Row-level security ties every record to your organisation, and every request is checked against your membership - so other customers can't reach your data, even with a valid login.

GDPR-aligned, DPA on offer

You're the data controller; we're your processor. A signed Data Processing Agreement, with the EU Standard Contractual Clauses and the UK Addendum for restricted transfers, comes with any contract.

Cyber Essentials certified

Meet George holds the UK government-backed Cyber Essentials certification, covering our technical security controls.

View the certificate

How we use AI

Built to be checked, not taken on faith.

Policy Compass is an AI research tool for specialists. It's designed so you can verify everything it tells you - and to assist your judgement, not replace it.

Grounded in authoritative sources

Research grounds its answers in authoritative regulatory sources - Ofgem, DESNZ, Elexon, the industry codes - and cites where every claim came from, so you can check it against the original.

Workflows tuned to the question

Different question types trigger different research methods - consultation analysis, code-modification impact, policy review - so the right sources are consulted in the right order, not one generic prompt.

Drafts that show their working

Consultation drafts flag anything a reviewer should check - a quote that couldn't be confirmed word for word, an answer without a verified source - as comments in the Word document.

It can make mistakes - keep a human in the loop

Like any AI tool, Policy Compass can be wrong. It accelerates research; it does not give legal or compliance advice or replace professional judgement. Verify outputs against the cited sources before acting on them.

Sub-processors

A short list, shared in full when you need it.

A small set of sub-processors helps us run the service - hosting, AI models, search, email, billing, error monitoring and tracing of AI requests. Some operate outside the UK and EU.

Our Security Overview lists every one, with its purpose, region and safeguards. We share it on request and with any contract, and give active customers at least 30 days' notice of any material change.

Request the Security Overview

GDPR & your rights

  • You own your data. You keep all rights to what you put in and what you get out - your questions, documents, and research. We claim no ownership of it.
  • Controller and processor. Under GDPR you're the controller and Meet George is your processor. A signed DPA is available with any contract.
  • International transfers. Some sub-processors operate outside the UK and EU. Our Security Overview sets out each one and the safeguards that apply.
  • Data-subject requests. We pass requests about the data we hold for you to you, and help you respond. Where we are the controller, we respond within 30 days.
  • Breach notification. We notify you of any personal-data breach affecting your tenant within 72 hours of becoming aware.
  • Retention and deletion. Data is kept for the contract term and a defined period after, then deleted - and within 30 days of your instruction on close.

Enterprise controls, when you need them

Not every team needs these, so they aren't switched on by default. If yours does, talk to us and we'll discuss adding them to your account.

  • Single sign-on with Microsoft, Google or your own identity provider (SAML / OIDC)
  • Enforced multi-factor authentication
  • Data-retention periods set to your policy
  • Customer-initiated data export and deletion
  • A named security contact and incident-notification commitments
Talk to us about enterprise controls

Questions or a security questionnaire?

Our Security Overview and Cyber Essentials certificate are available on request.

privacy@policycompass.co.uk

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Cyber Essentials Certified
Primary storage in the UK
GDPR-ready DPA